The Brief:
- Sales of frozen food are declining.
- Research showed a desire for quick and easy frozen solutions for the family.
- The target was to establish Iceland as ‘The Frozen Food Experts’ and grow frozen sales as well as increasing fresh sales.
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The Results:
- Customer research - the store was easier to shop and the team very friendly.
- Launched ‘that’s why Mums go to Iceland’.
- The co location of chilled and frozen created growth in both.
- Growth in high margin categories was exceptional: frozen vegetables up 100%.
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